This lady is a great asset to your organization. We bought ITS in October and this is the first chance I've had to use your services. I gave two different dates for two different places and on her return call to me, she was most helpful. As we all experience from time to time, our computers give us fits and this seemed to be one of the days hers was doing so. Karina continued to apologize and said she would call me back after she had used someone else's computer, which she did in minutes, giving me a choice, telling me the closeness of the port, the prices and after I picked one she got the conformation number. I had also given a third place I wanted to travel to and within in a very reasonable time called me back and told me what she had found and again, after I picked one, she got the conformation number. I want to use her again as we travel. She has great people skills and is very helpful. Marv K
Thank you so much for the help! Awesome customer service!!! Thank you again and have a very Blessed Christmas! Christina H
Thank you for your diligence in getting us a hotel room for Dec 17th. International Travel did save us a few dollars and you, Shanoy, was very pleasant throughout the process. I personally will ask for you each time I use International Travel. Barbara G
Thank you, Nathan, for assisting me with finding a car rental for my trip to Orlando on November 23-30. I also appreciate your being available to take my phone call when I had a question about the rental and for getting back to me so quickly with adjusting the time that I will be picking up the car. Sandy L.
Dwayne, Thank you for your help today in securing my travel arrangements. My customer experience was superb and your follow ups were timely and couteous. You are to be congratulated. Thanks and I hope to work with you again. Jim P
You saved me about $400 over what I had found on the airline web site. Glad that you could help me Nathan. Luther B.
Karina Torres was very helpful in finding me the perfect rental car even though I changed my requirements several times. She was always polite and understanding. Thank you for all your help. Janice Gerler
I would just like to state that Deleon has been most cooperative, knowledgeable, prompt and pleasant in preparing for this trip to Ecuador
Thanks to whomever for having Deleon on staff. Ruth Knipmeyer
Britney; Thanks for the prompt service . The accommodations you found are very good . However a problem has come up and we will not be able to travel at this time. So sorry to not be able to take advantage of your great work for us. Maybe latter. Bill G.
Thanks. Brittney, My email finally got fixed and this came through. I am very pleased with your prompt response and the great reservation you got for us at the Hilton Garden Inn Seaworld. Alice B
Brittney, Thanks for the prompt service. We will let you know how the Motel Room was. Jimmy R
Leroy did a great job and very quick, too, I must add with my reservation. Dr. Tammy Sagastizado
Regarding travel plans for my trip to the Panama Canal, Karina was very helpful explaining travel options, hotel accomadations, and cruise details. She was polite and courteous and very knowledgeable.
Overall it was a pleasant experience. George Judd
Jessica; We want to thank you for the work you did to get our reservation corrected to the week we desired. We were joined by a couple from our church and we had a delighful time at Eagles Nest Resort. We had good weather for most of the week and got to see 4 good shows. Without your help we could not have done it. Thank you, thank you!!! Joan and Richard M
Thank you for the information. I do greatly appreciate your wonderful help in the past few weeks. Vicki S
Thank you for your services regarding our weekend in Alabama. You did great booking us at the same place we enjoyed months ago. You were great Johnny Betty H.
Thanks for the great service you rendered on my request to stay in Knoxville, TN. You sent me off with excellent service and when I arrived at the hotel to check in, No Problems. This transaction was a relief and look forward to continued service. Judy L.
Thank you so much!! We will be on our boat but will try to check the email.
:). Thank you again for all your Help on our trip. Shelly Watkins
Thank you so much for all your help and quickness of all of this. We appreciate this because this was the first time we used the services after we joined and it really is all that it says it is and look forward to many more bookings. Thanks for calling us back in such a timely manner and getting this information to us. Connie E.
Nathan Rodriguez, travel planner with ITS was exceptional. This is the third vacation planned through ITS and he has been the best by far. He was able to discount our vacation, get us tickets to everywhere we want to go, and get us in the room we wanted. We appreciate him for doing so and are looking forward to our trip! Mr. Rodriguez was very professional and had great customer service and got our vacation accomplished in a very timely manner!
Thanks! Ashley T.
Thank you very much, Pedro. This was the first time using International Travel Solutions and I was very impressed with your efforts. Very professional!! Sherry K.
I just wanted to say that our trip had already been set up, however Nathan has been very helpfull given us information. He has given us a lot of information on the phone also. I would also like to say that Nathan is very polite. It is very much appreciated with what he has done for us so far. Thank you Nathan. Nathan
Leroy: I want to express my sincere appreciation for your time and diligence in securing my hotel reservation at the Hamptom Inn in Trussville, Alabama. I knew I gave you an obscure request in that I needed a nice, clean hotel somewhere on I-459 for a night of rest on our way to Tennessee. You did an absolutely wonderful job with the choices and great prices you made available to make available for me to make the best choice for us.Again, I appreciate your diligence and even more, the kindness you extended to me throughout the whole process, from beginning through the followup. Linda A
Thanks for your help in arranging motel rooms for us for our trip to Texas. We'll be there for three months, and then will need your help arranging accomodations on our trip, home. I will ask for you personally, if I may. This is all new to me and I am a little skeptcal about what I've gotten in to, but you made me feel much better. We hope this travel club proves to be as good as it sounds! Thanks, again. Carol and Deward M
I have been assisted by James Clien on two trips. On one trip he arranged every aspect for 6 people and covered all details. He followed up to see if everything was satisfactory when we returned. The second trip, I asked him to research air arrangements. He did so very promptly and with several options.
I am pleased with James’ dedication and efforts to assist me. I plan to call him again very soon for assistance. Tom W.
Thanks for the great service you rendered on my request to stay in Knoxville, TN. You sent me off with excellent service and when I arrived at the hotel to check in, No Problems. This transaction was a relief and look forward to continued service. Stephanie W.
Jamela, you are doing a great job for us . concidering are computer skill's... lol..looking forward to this trip. This is something we having been wanting to do for a long time.. Donald S.
Nathan Rodriquez was very courteous and helpful in helping me set up my first travel destination since we enrolled in the program. I look forward to using the plan in the future and hope that we find good rates in upcoming trips. I realize we decided last minute for a holiday weekend and accommodations were filling up fast, so it is very expensive this time. We will try to plan ahead better the next time, but Nathan was very professional in dealing with him. Randy
Johnny Thank you for your help. you made our accommodation much more enjoyable. Thank you again for booking this for us. Sharon B.
Nathan did a great job for us on finding motel room at a reasonable rate. Tom M.
I would like to take this opportunity to express my appreciation for your representative, Johnnylee Velazquez. On October 31, Mr. Velazquez booked three reseverations for me: the first was in the Econo Lodge, Shamrock, Texas; the second was in the Plaza Inn, Alququerque, New Mexico; the third was in the Best Western Plus Saddleback Inn, Oklahoma City, Oklahoma. He was pleasant and professional as he quickly accommodated all my needs in scheduling my family vacation. The accommodations in each of the facilities were precisely as I requested. His assistance saved me time and worry in planning our family vacation. I would be extremely pleased if Mr. Velazquez could handle all my travel reservations in the future. Please inform Mr. Velazquez of my appreciation for his outstanding service. Jerry W. H
Thanks so much for all your help. You were wonderfull working with me and from now on I want you to be my personal travel planner!!! Fletcher
Karina did a great job, I will be asking for her in the future. Dick H
Thanks for your help. You have been very helpful on getting our anniversary weekend planned. Michelle R
Hello Johnnylee, Sorry it took awhile. Just wanted to thank you for all your help with our travel to Belize City. Hope you have a Happy New Year!! Debra H
I have received confirmation from Glacier National Park for our reservations at the St. Mary Lodge and Resort. I wanted to say thanks for all your help, I know finding reasonable accomodations was not easy as it seems the park is very busy this time of year. A good job well done. Thanks again.
Thank you for help with my first travel experience with you. Johnny did a great job to help me find the perfect place for me family members to stay while we shopped in Tulsa. Thanks again for a job well done Johnny! Cindy C
Thanks for all your help. You really were helping us so much and I appreciate your being so personable. Judy L.
I really appreciate your email on this change. You have been very helpful the past few days. I especially am appreciative of you helping me change the car rental. It saved me $200. Thanks again!!!!! Rebecca W
I do want to take a moment to give a generous word of thanks! Your exceptional level of customer service has helped to make my first cruise planning experience a good one. The amount of service you have provided in these last two weeks has been second to none!
Thanks for all you do!! Tenille H.
Was a JOY to have this young gentleman help me with finding a place to enjoy a few days away from home with Friends. Johnny Velazquez was very informative & helpful in assisting us in getting what was available in the area we wanted, when we wanted it. Thanks again for your assistance in our trip planning ... Pansy P.
Thanks you so much for your help and assistance yesterday! Great job on the room!! David C
Sending you a thank-you note for all your help with our accomodations. You were very helpful and we appreciate your time in finding exactly what we were looking for. Wayne C.
Thank you so much for all your help. I was hoping that we could use International Travel Solutions, finally, to book a vacation, and save some money as compared to one we would book ourselves. I appreciate your patience. We are so looking forward to going to Destin for Christmas!! Have a great day!
Thank you so much for helping us find the perfect hotel for our San Antonio, Texas Riverwalk vacation! We appreciate your patience as we shared with you the many features / amenities we were searching for in a hotel. We were both very pleased with your professional and speedy service; when we were inadvertently disconnected, you immediately called us back. I was afraid we would be on the phone an hour or more, but thankfully, that was not the case. :)
We will most definitely be calling on you in the future! Greg & Lisa G.
Jamie was wonderful to work with. He was patient and understanding. Thank you so much for helping me. Jamie restored my faith in the ITS. Doris L.
Pedro, Thank you so much!! You were very helpful and so willing to get exactly what we needed for our stay. We appreciate your help and "standing in for Jamie" since it was his day off. You were great to work with. Coralee A.
Dear I.T.S., Just want to thank you Dwayne for your prompt and accommodating service to me for my upcoming trip!! Michelle B
My wife and I are planning our first cruise in the fall and James Clien went above and beyond to not only schedule our cruise but was very helpful in tips to save money while on the cruise. James is a very knowledgeable and helpful person. I know our trip will be a great experience and a large part of that is because of James.
Great job, keep up the outstanding service.. James and Joan G.
Thanks Dwayne very much, you were a great help! Karla P
Our trip to Myrtle Beach was wonderful. Thanks for your help.
I am experiencing withdrawal from the ocean....... Eva J.
Fletcher, thank you for the great service you gave us. Your diligence in finding the flights we wanted was greatly appreciated. You were dependable and polite. It was a pleasure having you as our booking agent. Mike and Cynthia C
A special thank you for being so kind, patient, and understanding while making these reservations - I enjoyed working with you! Judy L.
Thanks for good work on arranging the Philadelphia trip for our son. The hotel was conference Hampton. Sue L.
Shanoy, You were very helpful for me making flight reservations from Kansas City, MO to Minneapolis - St. Paul MN. Everything was explained very well & polite. I wouldn't have any problems contacting you again. Thank You & Have A Merry Christmas & Happy New Year. Nadine R
Thank you, Karina. I would like to thank Karina for her prompt and efficient help with booking my hotel in Sedona. She was pleasant and easy to work with and I am very happy with my selection. I can’t believe how quickly she completed this transaction. I also really appreciate the fact that I didn’t have to speak with someone who doesn’t speak good English (which happens a lot with other places I have called). Another HUGE bonus! She did a “super-dooper” job! Kudos, Karina! Thanks! Rita T.
Shanoy, Thank you for finding accomodations for our weekend trip to Branson. We enjoyed our stay at the Westgate Bransonwood Resort. Since we were only going for the weekend and wouldn't be staying in the room alot the motel room was fine. Maybe on the next trip we can stay longer and try one of the cabins or condos. Ricky S
I wanted to let you know how pleased my husband and I were with the service you gave us in giving us price quotes and booking a motel room for us for our trip to Florida. You returned our phone calls when you said you would, were always available when we called you, and made our reservations and sent us a confirmation in a timely manner. You were very patient, courteous and nice to deal with. Thank you for helping us get the best price you could. That will help us stretch our vacation budget. Lois D.
James did respond to all my phone calls and emails with travel plans. he was like a dog with a bone determined to obtain the best price for me. he was honest about cost factors and gave helpful travel advice. I plan to use james again to make last car reservation I needed. he did obtain a hotel at the location I preferred for a reasonable cost.
This is to tell you how nice it was working with Nathan Rodriquez on travel plans for our upcoming trip to Florida. He was very courteous, professional and accurate with all the details of the trip. We appreciate his help in getting us the best price possible on our lodging. Lois D
Leroy, I appreciate the help we received from you in finding lodging and parking for upcoming trip. You were diligent, and listened to our needs. You were also very pleasant to talk with. Connie M
Thank you Dwayne for your excellent service today regarding helping me save almost $50.00 on a reservation I previously made through Hotels.com! As my first time using I.T.S., I am happy with the results! I appreciate your promptness, as it allowed me to cancel my reservations with Hotels.com and in turn make them through you, thus saving me money, thanks again, Dwayne and the team! Cindy S.
Mr. Tavarez, Thank you for your help on the handicap room. This is the second trip that you have arranged for us and you have done an excellent job. My husband and I really appreciate your attention to our needs.Thank you. Virginia C.
We sincerely thank you for the great service you provided for us for purchasing our cruise package and airline tickets. We appreciate your helpfulness, congeniality and efficicient service, which includes always emailing me the information, contacting me when needing to take care of something, and willingness to continue to be of service. Thanks so much. Olmar E
Thank you very much for your assistance in our travel last month. You have been very helpful in every request and I really appreciate all you did. You are an asset to International Travel. Best regards. Virginia C.
Just wanted to say that the service provided by the Fulfillment Specialist, Shanoy Hernandez from International Travel Solutions for out trip to the Southern Caribbean was outstanding. Shanoy took the time necessary to make sure we felt welcome, listened to our concerns, answered our questions and connected our travel plans with our son and daughter-in-law so that we even had the same dinning room, dinner time and table setting. His service made our trip not only a special and memorable one, but a "happy" one. Thank You Shanoy! When we plan our next trip, we will be asking for you again... Jim and Bonita J
Mrs. Maddin requested to speak with Feraline’s supervisor due to the excellent customer service she received. She said that no matter how many questions she asked or how many times she was asked to repeat herself Feraline remained patient and kind. Ms. Maddin went on to say that she didn't want to just tell all her friends and family but she had to let someone in the company know that Feraline was well trained in customer service and helped her fully.
Thank you so much for taking care of the extra charge for me. I looked on my credit card account this morning and it has been credited. Thank you so much for taking care of this in such a timely manner. Once again Thank You so much. Janice K.
Dianne, Just wanted to drop you a brief note to thank you. You were absolutely spectacular!!! I appreciate your lightning-fast execution of the transaction combined with your excellent follow-up communication. Your phone call the day before our departure to ask if we had any questions or concerns was an added bonus. No one has ever done that before. I'm highly impressed with your people skills, communication skills, and your promptness. These qualities are very rare in today's world. Karina Torres exhibited the same qualities when she contacted me with follow-up instructions. Please forward this email to her. I appreciate both of you very much and look forward to doing business with you both again. We had an excellent trip and it all started with the two of you. Thank you so much. Duane W
Johnny was great. I was a picky customer, but he got me the quotes I needed and set me up with some great deals. I'm sorry I possibly kept you from getting off work on time, but I thank you! Mardi W
Shanoy was a real help to us in getting a condo for our vacation in the Pigeon Forge area. He was very kind and quick to return phone calls, as well as to get back to with options. Thank you, Shanoy for doing a tremendous job! Mr & Mrs. Smith
Jessica, we are back from our trip. The hotels were fine, the tour worked out except for the weather. You did a great job. Don and Sandra R.
Jonnylee Velazquez's booking service was exceptional in meeting my needs. After the call he continued to find the best prices for my flight with genuine concern for my satisfaction. Thank You!! Michelle B.
Johnny was very pleasant to work with booking our reservation: Air from Wichita, Ks to Seattle, Wa Round Trip August 29 and return Sept. 7th. It was very close in, so not easy to find flights w/a good price. He is a keeper, so give him a raise! Sharon F.
We wanted to thank you for the nice trip we had to Branson in May. We are planning a new trip for next year to Orlando FL. Can you refer us to several nice places to stay that are in the club? There are so many listed and we haven't a clue what they are really like. On the condos listing, does the price include airfares? We didn't have to be concerned with that when we went to Branson so we would like to know more about the airfares.
Also we'd like to have some of your business cards to refer others to you. Walter & Sheila B.
Thank you Nathan!!! You always give great customer service and I appreciate your help! Lisa W.
James was very helpful and in a timely manner kept me updated and aware of our future travel plans. I would certainly have him help me in other travel plans. James was very much the professional Sherry K.
Karina, Thank you very much. I appreciate the updates and step by step you gave and clarity Sherry D
Karina Torres was extremely helpful and courteous. She did a great deal of checking for me on trying to find the beach house I was looking for and yet when I wasn't satisfied with what was available she made just my flight reservations without pause. I appreciate the time she took with me and I look forward to working with her again. Hopefully I won't wait too long and we will together find the perfect vacation. Belva S
I have enjoyed working with Jessica and her ability to change directions in order make reservations in admirable and look forward to working with her again. Frank K.
Dear Jim, Thank you for all your help in booking our trip to Hawaii. This is my first time to use this service and I found it to be very enjoyable because of you and your hard work in helping me. I look forward to working with you again in the future. Millard C
James, cruise was great thanks for the help and information .. My wife and I both really had a great time…. Jim G
Miss Torres handled my travel needs in a very efficient manner, was friendly and very responsive to my needs. I would be quite satisfied to have any future travel needs handled by her. Joseph F. Young
Brittney, Thank you very much for your exceptional service. I appreciate it very much. You were incredibly polite and professional and the incredible price you got for us speaks for itself. Thanks again. Tim
Very pleasant to talk to, understood my request, and was very helpful, overall Thank you. Virginia C.
Thank you very much, for your help and follow up. Earnest N.
Bonnie is very professional person and I will always try to use her whenever booking a motel or cruise. She was very helpful and considerate. Thank you so much. Richard & Ruth D.
Luke, You assisted me with ideas for a vacation rental home for our family. We went in July and had a wonderful time. Thank you. Are you available for a repeat performance? Karyn E
Looks Good! Thanks Brittney! You did a great job and saved me some $ on this rental. I really appreciate how quickly you were able to get this done. Thank You. Jim
Thank you for the good service. This is our first experience with ITS. We are very well satisfied. Keith McDonald
Thanks for sending/emailing the confirmation material. It arrived this morning. Thanks for your very good services. Gyles
Karina was very pleasant and helpful. she went out of her way to get us a good rate. we thank her for her help. Karina W.
A special thank you for being so kind, patient, and understanding while making these reservations - I enjoyed working with you! Maryjane W.
Hi Fletcher- Just a short note of how I enjoyed working with you for our trip. I hope I get you for our next trip. You were great. Jerry
I want to send a great big thank you and testimonial for Leonardo. He was very helpful and attentive to the needs of our family for our upcoming vacation. I think he has booked us an amazing condo and can't wait to be there.I hope we can work with him again for some future vacations. Martha V.
Deleon, I want to thank you so much for going the extra miles to help out our family. Finding a unit that is wheelchair accessible is not easy. You have shown patience and persistence in meeting our needs. You also are friendly, courteous, and have a great attitude. Again my family appreciates your efforts. Thanks again! Larry L.
Was very pleased with the quick response I received from Brittney - will contact her again for our travel needs. Sharon Y.
I appreciate your help in extending this reservation for us after we changed our minds about the dates. Your giving us options was also much appreciated. Donna A.
Dwayne Jr., Thank you for all your help with booking our vacation accommodations for our trip. You did a great job of answering my questions and getting back to me with answers. Rhonda W
Deleon, thank you so much for the great service you have given us! It has been a real challenge to meet all the criteria we needed with our travel plans, and you have been terrific in all your efforts!!! We are very impressed with your fine attitude, patience, tenacity, persistence, honesty, positive disposition...there are so many adjectives that describe you. You are very charming, polite, and gracious. You are smart and listen well, which is very important to people. Without a doubt, you are a credit to your employer...they struck it rich when they hired you, for you due diligence to be an excellent representative of the company. We feel very satisfied with all you have accomplished for us and are looking forward to a wonderful time and comfortable retreat from life's hustle-bustle routine. We will think of you with great appreciation from here on out, and would like very much too always have you to help us make future travel arrangements! We value you. You are a keeper!!! Linda & Art S.
Thank You Dwayne for all of your help with this. We appreciate. Erickson, Cheryl
Pedro you were good help. You followed up on every request that we had with by email and personal phone calls. We don't expect to have in proplem with our reservations. This trip was planned 2yrs ago while undergoing tx for breast cancer. Thanks again!!!!!! Alice S.
We returned from the "best of Alaska" tour on Sat.27th.
The tour was great & we would recommend it.
Thank you so much. Donald & Amanda W.
Thank you so much for your assistance! We were beginning to wonder if it had been worth purchasing the travel plan. I am looking forward to completing the booking for our trip to Branson.Thank you again for being so gracious and helpful! Ellen K.
My wife and I have recently made reservation with Nathan Rodriquez, and the International Travel Solutions, for a visit to New York City. He was very helpful in helping us acquire decent accommodations in New York, and arevery happy with what he has done for us.
Deleon King, I received the reservation confirmation yesterday. I would like to say thanks for the great help and the fabulously low price on my accommodations. Your fast and through help is greatly appreciated. Michael P
My thanks to Nathan for his assistance with my reservation. Nathan booked me a flight from Dayton, Ohio to Santa Ana, CA. He was courteous, informative & knowledgeable. Diane Pfoutz
Thanks for your help with our upcoming vacation plans. We're still not sure if we'll use these facilities, but you were a great help to locate them so promptly for us We'd hope to use your services again. Thanks so much Matt. Wendy & Randal W.
Nathan was very helpful in making my reservations for Lawrence, KS. I enjoyed working with him. Carmel & Penny S
I just wanted to let International Travel Solutions know that I have been extremely satisfied with Brittney who has been my Member Fulfillment Specialist. She has been very knowledgeable and pleasant to work with. We discussed all the needs that I might have and her recommendations made reaching the best decisions as easy as possible. I can now relax knowing that everything has been taken care of and truly enjoy my vacation. Brittney made working with International Travel Solutions a really easy and enjoyable experience. Otilia A.
Vivian, we (my wife and I) are writing to recognize Bonnie's efforts in putting together our first cruise trip. Bonnie has provided to us needed information and made many good suggestions that hopefully will result in a fun adventure. We are retired and do much traveling but mostly nearby and on land. Hopefully we will enjoy this cruise and do more in the future.
Bonnie, thank you for your efforts and knowledge. We have gone on-line to the Carnival site but have not yet chosen any excursions or extras. So far this is rather overwhelming, and as we mentioned we do much of our trips "on the fly". We pick a location and place to stay and general ideas without locking into any set extra side trips until we get to the destination. Right now we are thinking that renting a scooter on the island and cruising around may be most fun for us, but we will look at the web-site to see what is offered. Mike & Doris
Thank you so much for all your research help for us for an upcoming trip. We appreciate your hard work and you were easy to work with, thank you again.
Jim Cline has been very helpful in our plans for our first cruise (to Alaska). We are excited and looking forward to the trip in July. Thank you Jim for your timely calls and information about what to expect. Roy G.
Very pleasant to talk to, understood my request, and was very helpful, overall. Stan D.
Just wanted to write and let you know how great of a job Johnny did for me in booking an overnight stay in OKC for a girls weekend. I started the inquiry late on a Friday and didn't expect to hear back until at least Saturday, not only did Johnny call me back the same day he was great in getting everything set up. He even had me hang out on the line with him until he got a confirmation back which was much appreciated because it was so late in the day and he wouldn't be able to easily call back if there had been issues. Melynna.
Thanks for your prompt response to our request for help in arranging our accommodations in Seattle and at Fishermans Wharf in San Francisco! We'll definitely use your services again, and hope you will be our "personal representative contact" in the future. Thanks and best wishes Ken and Erin H.
THAT'S GREAT - Thank you so much - and glad you got a better deal for us. We'll call you again. Donna & Delmer F.
I was very satisfied with your cutesy and the provisional manner, in dealing with me in this booking. Tom and Gerry Speares
Thank you so much for your help. You were very helpful, knowledgeable and patient!
Thanks again for your help! Brenda
Thank you for your help on making these reservations. You have been great to work with Cora H.